April 18-19, 2023 - Omaha, Nebraska
The Mid-America Cable Show…
The Mid-America Cable Show is back this time in April! The MACTA board has assembled a great agenda with industry ‘pioneers’ and partners to share thought-provoking discussions on the past and future of the cable industry. MACTA will kickoff the show at the world-renowned Henry Doorly Zoo at their newly unveiled Harper Event Center. We know some of the biggest industry ideas are born when our members and partners enjoy an evening of networking! On Wednesday, we’ll hear from industry leaders throughout the day in various panels and break-out sessions at the Omaha Hilton. Lunch will feature our annual membership meeting and scholarship presentations. We’ll close the show on Wednesday evening with a networking event and silent auction to benefit the Weary Scholarship Fund. Join us in Omaha!
2023 Mid-America Cable Show - Omaha, Nebraska - April 18-19, 2023
Extend your reach and increase your visibility to Mid-America Cable Operators as a vendor at the 2023 MACS.
This is a fantastic time to capture MACS members, click here for more information on all available sponsorship opportunities.
MACTA members gain early access to registration and priority booths so complete your MACTA membership today!
2023 MACS Agenda
Tuesday, April 18, 2023
1:00-4:00 p.m. Registration –Hotel Lobby Area
3:00 - 5:00 p.m. Complimentary Headshot Booth
3:00 p.m. MACTA Board Hosted Hospitality Hour
3:30-6:00 p.m. MACS Invites You to Explore the Henry Doorly Zoo
6:00 - 8:00 p.m. Opening Night Reception – Harper Event Center at the Zoo
Meet us at one of the top zoos in the nation on Tuesday, April 18! We know some of the biggest industry ideas are born when our members and partners enjoy an evening of networking! Availability for the opening night reception is free but limited, so don't wait to register for MACS and opt-in to attend!
The Omaha Zoo redefines the term “zoo” by dedicating resources to saving and protecting species around the world. Each guest through the gate means another conservation story continues, and all 160 acres mean families run wild so animals across the globe can run free.
Outside of a world-renowned conservation program, Omaha’s Zoo offers a variety of travel-worthy experiences. Walk through the world’s largest indoor desert and the largest indoor rainforest in North America. Explore exotic locations and underground caves to see thousands of animals from across the globe in their natural habitat. With more than 7 acres of indoor exhibits, Omaha’s Zoo is a year-round must-do.
Wednesday, April 19, 2023
All Wednesday events are hosted at Hilton Omaha Downtown
9:00 – 9:05 a.m. MACS Welcome
9:05 – 9:25 a.m. Introduction Minute-Made Presentations
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New technologies and new applications for current technologies provide operators with opportunities to create new revenue streams as traditional product lines plateau. Network enhancements, new CPE, fixed wireless solutions, streaming, MDU, Smart Home, telehealth, and business-class services are evolving quickly and present operators with many options. What future services are in the pipeline, including WiFi sensing and ChapGPT AI? However, what support is needed from industry associations and vendors, what are the risks and rewards, and where and when should operators invest? Join this panel of experts to hear their insights on where to see new revenues.
• Jeff Leget, VP of Infrastructure Operations for CableLabs
• Sanjay Patel, Distinguished Strategist at CableLabs
• Barry Weber, Senior Director of Product, Vantiva
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By now we have all heard the news on BEAD funding that is almost here and likely you have perused the new FCC maps, maybe even helped challenge locations. Our panelists will give insight on how they are working to connect their states with efficient and useful broadband. They will share best practice tips, highlights, and expectations of what is to come, and how you can assist with reaching the unserved and underserved broadband citizens.
If you are an operator with plans to apply for funding or just want more information, for your due diligence you won’t want to miss this session hosted by the ACA.
• Jade Piros De Carvalho Director, Office of Broadband Kansas
• Jessica Turba, State Broadband Representative, Iowa
• Glen Howie, State Broadband Director, Arkansas
• Patrick Redmond, State Broadband Representative, Office of Broadband - Nebraska
• MODERATOR: Mike Jacobs , ACA Connects
10:30 a.m. – 10:45 p.m. Break in Exhibitor Hall
12:00-1:15 p.m. MACTA Annual Meeting & Luncheon
1:15-2:15 p.m. Break in Exhibitor Hall
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Whether you’re expanding into new markets, bringing broadband to rural areas, or just trying to stay competitive in your current market, building trust in your brand is imperative. Beyond just recognizing your company name, consumers need to trust that your company provides the service quality and customer support they need before they’ll consider switching. In this session, a panel of your peers will share what their companies have done to build brand trust, from content marketing to community engagement and more.
o Eric Ungs, Brand Manager, ImOn Communications
o Becky Perrett, Director of Marketing, Runza
o Beth McCullough Jimmerson, Marketing, Conway Corp
o John D’Antonio, A+E Networks, Moderator
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Customer satisfaction surveys, Net Promoter Scores, online reviews – your customers are giving your feedback. In this session, you’ll learn how others are collecting that information and how they are using it to improve training and the customer experience.
Rich King, NRTC
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Finding and keeping the right people can be a challenge for companies of all sizes and in all locations. This session will explore how small, medium, and large companies are tackling the issues surrounding the employee journey – from finding and hiring the right people to creating an environment where they feel included and can continually grow and develop. Hear directly from peer companies several ideas and concepts you can take home with you that you can quickly and easily implement to help keep your greatest asset actively engaged and contributing to your organization for years to come.
o Jill Stinemetz, AVP at Cox Communications
o Melanie Hannasch, SVP, Customer Experience at Vyve Broadband
o Brent Cunningham, Cunningham Communications
o MODERATOR: Stacey Slaughter, CEO at NCTI
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Successful operators today know that data analytics has become an essential tool to improve their subscriber engagement, retention, and marketing efforts. On this panel you will hear from industry experts who will discuss how to better understand subscribers needs, preferences, and behaviors in order to deliver more personalized experiences, maximize revenue, and reduce churn.
Panelists will discuss the challenges and opportunities associated with collecting, analyzing, and interpreting data, as well as best practices for leveraging data to increase revenue, improve consumer engagement, retain more subscribers, maximize marketing ROI and effectively plan new markets.
o Megan DiMattina, Claritas
o Jill Wilson, Calix
o Libin Benny, eClerx
o Alyssa Wintz, Allo Communications
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• Comcast and Charter offer their Internet customers mobile services based on an MVNO relationship with Verizon and have passed a combined 10 million customers (closing in on 20% of their Internet base) and highlight the positive impacts on churn and a growing revenue stream. Other operators are now launching mobile services. What do you need to know to set up a mobile service? What are the key decisions to make and what kinds of partners will you need? What have been the pitfalls and lessons learned? What are the synergies with your customers, network and other services? What does the future hold? Join industry experts from NCTC, CableLabs, vendors and an experienced operator to learn more!
• Jim Cannon, VP of US Operations for MOBIA Technology
• Lou Borrelli, National Content & Technology Cooperative
• Mysterious Senior Executive MSO - TBA in April
• Jim Patterson, American Broadband
3:15-3:30 p.m. Break with Exhibitors
5:30 – 6:30 p.m. Exhibitor Hosted Cocktail Hour
6:30 – 8:00 p.m. Evening Reception Featuring…
Special Welcome from Nebraska Governor Jim Pillen
First Official MACS Family Feud
Weary Scholarship Fund Silent Auction
“…the MACS has breathed new life into the art of networking and gathering. This is a can’t miss show for anyone that wants to connect with key customers and network with fellow members of the industry...”
From the world-renowned Henry Doorly Zoo, to the Cardinal's Busch Stadium, over to Rock Town Distillery, then the Myriad Gardens, and the historic Barney Allis lobby…
…with MACTA an adventure is guaranteed.
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